If you would like to return your purchased items you may do so within 7 days upon receipt of the package. Any item that is returned more than 7 days after delivery will not be accepted for product exchange.
We only do product exchanges so please chose another item in our catalog that is the same price or higher. We will ask you to pay for the difference in the price of your chosen item and the product you are returning.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and the delivery receipt.
Please do not send your purchase back to the publisher.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to one of our branches.
To return your product, you should mail your product to:
Every Nation - Fort Bonifacio
32nd Street Corner University Parkway
Bonifacio Global City Metro Manila 1634
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over PhP 2,000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.